A Beautiful Disaster!

A few months ago I got a call from a lady I've known for most of my life. Her daughter is a few years older than me and has 3 little ones, 2 girls and a boy. In fact, when her daughter was pregnant with her first, I was pregnant with Pyper, we were due the same week!

Grandma was ordering two hats to accessorize the two black faux fur coats she made for the girls. She had ideas for style and a specific color in mind. Grandma came over and we looked at a few patterns that I'd pre-selected based on our discussion, and sure enough there was one there that she loved. The color palate was white with a black band and soft pink flowers with black leaves, simple but striking. Here's where the distaster begins!!!!!

The brand of cotton I usually use doesn't have a soft pink... seriously, hot pink, dusty rose, peachy pink....no soft pink. I whipped out the laptop and we looked at the color options from the brands that I could order in. We decided on a tone and I placed the order as soon as she left, and then I waited....

And waited...

And waited...

I received an email from the supplier indicting that they were undergoing a change in their postal delivery service and that although it would speed things in the future it would cause a delay on this order. I phoned Grandma and let her know.

And waited...

And waited...

And waited...

I sent the supplier an email... a rather unhappy email indicating that they usually have a slower than average in the delivery time and that I understood that they were undergoing a change but this was CRAZY!!! I am running a business and their wait time is reflecting badly on me and my business ....where's my stuff?? I soon found out that they sent the package to my old address...despite the fact that I've ordered since the move. Of course the new owner rejected the parcel and it was sent back to the supplier. It was that close...about 6 blocks away from home! They said once the package was received back they'd re-ship to the correct address... ugh......

I phoned Grandma and let her know where things were at...and waited...

And waited...

And waited...

It took aproximately 2 months for the yarn to show up...... holy poopers... I was soooooooo irritated... I finished the embellishments for the hats that night... and delivered ASAP. Despite my many phonecalls throughout updating Grandma, she though these hats just were not going to happen. I take pride in beating the deadlines I give people... so needless to say I was mortified... and of course did my best to "make it right".

I had Pyper model one of the hats...so here you go, you can see my beautiful disaster!

What have I learned?? ....uh....find a new supplier... triple check to make sure the shipping address is correct... stock more colors so I don't have to order to fill an order!!!